๐Ÿ‘ฅ walter75 - Contact Relations

Enhanced relationship management with hierarchies and decision-maker tracking

CRM Contacts Relationships

๐Ÿ“‹ Overview

Contact Relations extends Business Centralโ€™s contact management with advanced relationship tracking, hierarchies, and interaction history. Build detailed maps of business relationships and decision-maker networks.

๐Ÿ”— Relationship Mapping

Track connections between contacts

๐Ÿข Contact Hierarchies

Define organizational structures

โญ Decision Makers

Identify key stakeholders

๐Ÿ“… Interaction History

Complete timeline of contact interactions

๐Ÿท๏ธ Relationship Types

Categorize relationships (parent, subsidiary, partner)

๐ŸŒ Contact Networks

Visualize business networks

๐Ÿ”ข Technical Details

Object ID Range: 91300-91399

Dependencies: None (standalone extension)

Integration Points: Marketing, CRM, Contact Management

๐Ÿ“ฆ Installation

1

Install Extension

Download and install the .app file via Extension Management

2

Define Types

Configure relationship types (parent, subsidiary, partner, etc.)

3

Set Up Categories

Define interaction categories for tracking

4

Map Relationships

Start mapping contact relationships in your system

๐Ÿ› ๏ธ Configuration

Quick Setup Guide:

  1. Define relationship types (parent company, subsidiary, partner, competitor)
  2. Set up interaction categories (meeting, call, email, presentation)
  3. Configure decision-maker roles and responsibilities
  4. Start building contact hierarchy for key customers
  5. Track interactions and maintain relationship history

๐Ÿ“š Documentation